PRIVACY POLICY Effective Date: 3/18/2025

Elite Auto Spa LLC, doing business as Elite Window Tinting (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://elitetintingllc.com (the “Site”), use our services, or communicate with us, including via SMS (text messaging). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site or use our services.

1. INFORMATION WE COLLECT We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment

• Submit a contact form or request a quote

• Communicate with us by phone, email, or text

• Sign up for promotions or newsletters

This information may include:

• Name

• Phone number

• Email address

• Mailing address

• Vehicle information

• Service preferences

2. SMS COMMUNICATIONS When you provide your phone number and opt in to receive messages from us, you consent to receive SMS (text) messages related to:

• Appointment confirmations and reminders

• Promotional offers and marketing messages

• Vehicle service updates and completion notifications

• Customer service and communication, including photos or updates

Message frequency may vary. Message and data rates may apply. To opt out of SMS communications at any time, reply “STOP.” For help, reply “HELP” or contact us directly at (775) 800-3945.

You may also text our main line to initiate contact regarding services or promotions.

3. HOW WE USE YOUR INFORMATION We use the information we collect to:

• Provide, manage, and improve our services

• Communicate with you about appointments, service updates, and promotions

• Respond to inquiries and provide customer support

• Send marketing and promotional messages (only with your consent)

• Ensure compliance with applicable laws and regulations

4. SHARING YOUR INFORMATION We do not sell or rent your personal information to third parties. We may share your information only with:

• Service providers who help us operate our business (e.g., booking platforms, marketing tools, or hosting services)

• Legal authorities if required to comply with law or protect our rights

5. DATA SECURITY We implement reasonable technical and organizational measures to protect your personal information. However, no security measure is perfect, and we cannot guarantee complete protection.

6. DATA RETENTION We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.

7. YOUR CHOICES You can:

• Opt out of marketing emails by clicking “unsubscribe” in any message

• Opt out of SMS messages by replying “STOP”

• Request access to, correction of, or deletion of your personal information by contacting us directly

8. CHILDREN’S PRIVACY We do not knowingly collect information from children under 13. If we learn that we have collected data from a child under 13 without parental consent, we will delete it promptly.

9. THIRD-PARTY LINKS Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their policies before submitting information.

10. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. CONTACT US If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Elite Window Tinting LLC 360 Freeport Blvd Suite #10 Sparks, NV 89431 Phone: (775) 800-3945 Email: elitetintingllc@gmail.com